KL Walks | FAQ
Food walks, culture experiences and curated journeys in Kuala Lumpur, Malaysia
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FAQ

Before Your Journey With Us…

Essentials

Tour Experience

Private Tours

Weather

Attire

Accessibilty

Do I need to book in advance?

We welcome walk-ins for our scheduled walks, however, online pre-booking is preferred for a seamless experience for both our guides and guests! For walk-in guests, please meet your guide at the meeting point 15 minutes before your tour start time for a quick registration and cash payment. In the rare event of an unusually large turn-out or a single walker, the tour goes on (sometimes with an additional guide) and no one will be turned away.

 

Advance reservations through phone (+65 6325 1631) or email (fun@singaporewalks.com) are highly recommended for

  • Parties of 8 or more
  • Changi WWII™ – Life, Death and Remembrance Coach Tour

Our team will send you an email confirmation once we have secured your spots.

 

If you have a group of 20 or more, we strongly recommend a separate tour just for your group. Please send in your request by filling out the enquiry form at least 2 to 3 weeks ahead.

Where is the tour meeting point? Is there a hotel pick-up?

The tour meeting points are mostly at MRT station exits (above ground) or at the entrance of a museum. The meeting point varies depending on the walk or coach trail of your choice. Please refer to the individual tour descriptions for more details. Hotel pick-ups are currently not available.

How do I recognise the guide?

That would be the person waving our brochures madly in the air. Alternatively, look out for a group forming at the meeting point and the guide who is wearing a Singapore Tourism Board guide badge.

What if I don’t find the guide at the meeting point?

There are generally two scenarios where this may happen: guests sometimes end up at the wrong meeting point, or, they turn up after the scheduled tour departure time. Our guides usually wait an additional 5 minutes after the scheduled departure time in case of any latecomers. Otherwise, a guide no-show rarely happens. If in doubt, please feel free to call our hotline +65 6325 1631.

How is payment done?

For a hassle-free experience, you are encouraged to book and pay online. Alternatively, you may make payment to the guide in cash prior to your tour. Exact change will be much appreciated by our guides!

How long do the tours last?

The walks generally last 2.5 hours, although, depending on the interests of the walkers, they’ve been known to go up to 3 hours. The coach trails last around 4 hours, again, depending on guests’ interests and road traffic conditions.

Do the tours run as scheduled on public holidays?

No. Our scheduled tours take a break on public holidays in Singapore (we love our festivals!). Please see check our homepage or our red brochure for the exact dates. Private tours may still be arranged on Sundays and public holidays, depending on the availability of our guides.

Will there be a problem having infants, elderly guests and guests in wheel-chair on the tours?

We put in every effort to make the tours as convenient to all as possible. The walking routes are planned to include sheltered stops, if not stops that allow walkers to enjoy a short sit-down while the guide shares with the group. Most walks (except Red Clogs Down the Five Foot Way™ that goes to Ann Siang Hill via long ramps or stairs and Of Graves, Guns & Battles™ that is conducted on Fort Canning Hill with several flights of steps) are on level ground and we maintain a comfortable walking pace throughout. All guests are urged to be mindful of personal safety while crossing roads, which is hard to avoid while walking around an urbanised city. Guests who rely on wheel-chair to get around may require a considerable level of support embarking on / disembarking from the tour buses used for War Trails by Changi Museum.